TERMS AND CONDITIONS

TERMS AND CONDITIONS

à GOGO refers to the owner of the website whose registered office is COMMANIAGO in Amsterdam. Our company registration nr KVK Amsterdam 33274480 with Tax number: NL185871306B02

/ copywright /
The entire content – the design, layout, look, appearance and graphics included in this site is copyrighted as a collective work under Dutch and other copyright laws, and is the property of COMMANIAGO. Reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by COMMANIAGO.

/ product safety /
We recommend that you use general precaution when using I T T R by à GOGO. Keep out of reach of children. Do not use in or near the eyes, mouth or open wounds. Do not swallow. If irritation of any kind occurs, discontinue use immediately.

/ pricing /
The prices displayed next to the products are in Euros and include BTW (VAT/Sales Tax). Delivery costs are not included and are added to the total amount during the order procedure. Special offers are valid during the time period indicated and as long as supplies last.

/ delivery /
COMMANIAGO takes the utmost care in carrying out orders. We deliver accepted orders within 3 working days, in order of receipt, after payment has been received and on condition that all the products are in stock. Should an order be delayed or if an order cannot or can only be delivered in part, then the client will be notified. If the client has not received an order within 30 days, he or she can cancel the purchase free of charge.
COMMANIAGO is not liable for any damage incurred due to exceeding the indicated delivery dates or if the order is delivered to a home or delivery address incorrectly given by the client. When your order has been presented at the given address three times by postNL and it is not subsequently picked up at the post office, it will be returned to us. The order can be resent to you, but you will be recharged for the delivery costs.

/ payment /
Payment can be made by credit card (Mastercard/Visa), using Ideal or by transferring the amount owed to COMMANIAGO ABNAMRO bank account 
IBAN nr. NL35 ABNA0560402686, Swiftcode (BIC) ABNANL2A. Should the payment fail, we will contact you and we will postpone the delivery. In this case COMMANIAGO is not liable for the delay in delivery or the non-delivery of your order. Credit card details and bank details are supplied using a secured SSL (Secured Socket Layer) connection. COMMANIAGO is not responsible for misuse of this information by third parties. On payment, the Terms and Conditions of the appropriate card company or Ideal are applicable. COMMANIAGO has no role in the relationship between the client and the card holder. We will send the order when the money has been placed on our account. Please take into consideration that the transaction can take 2 or 3 days, depending on the bank. If we have not received the amount after 5 days, we can cancel the order. In this case we will contact you to agree any further arrangements.

/ entering an agreement /
An agreement is reached only after payment has been confirmed. COMMANIAGO confirms your order by email. COMMANIAGO reserves the right to reject an order or to attach special conditions to the delivery. If COMMANIAGO cannot confirm your home address, the order will not be accepted.

/ return, refund & cancellation policy /
At COMMANIAGO our goal is to ensure your complete satisfaction with your purchase. Claims for damaged products in transit must be received within two business days of receipt of merchandise. You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased (less delivery costs). Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, Ideal or by transfer to bankaccount, once we receive the product we will credit your account.

/ how to return or exchange a product /
Please send us an email at info@ittr-a-gogo.com before initiating the return. We recommend you to send via a reliable courier with a tracking number. Return delivery costs are the responsibility of the customer. We are not responsible for lost or damaged packages. Pack the product in a slim pack with bubble packing so that they are safe during transit.

/ privacy /
When logging in as a new customer some personal information has to be given. Your privacy will be respected and only the required information to process the shipment of your order is needed. No information will be shared with a third party.

In case you would need more information, please contact us at info@commaniago.com